Grand Hotel Zermatterhof: Rooms, Photos and Reviews
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Key details
About the Hotel
Bahnhofstrasse 55, Zermatt, 3920,
-
Near the Matterhorn Museum
Perfect
9.4
9.7
/10
4.7
4.4
/5
Loved by Grand Hotel Zermatterhof guests
Horse-drawn carriage
Scenic Matterhorn views
Charming breakfast room
Complimentary welcome drinks
Superior concierge service
"The Grand Suite Matterhorn View was outstanding in all aspects with lots of space, beautiful furniture, incredible views."
Michael Rahbek S from Denmark
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"The spa facilities (the steam room, ice room, pool and jacuzzi) are also fantastic."
Navin from India
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"The piano player at breakfast and at the bar was superb."
Muto from United States
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"Multi lingual & cultural staff, various food offerings with Shogun & Cheese, spacious rooms & bathrooms; my palace cup of tea."
FrenchGastronom from Switzerland
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5-star historic hotel in Zermatt with Michelin-star dining and horse-drawn carriage arrivals
Accommodations
The hotel has 66 rooms, each with a balcony and views of the Matterhorn or the garden. The Superior One-Bedroom Suite with Matterhorn View offers additional space and a direct view of the peak. Daily housekeeping and evening turndown service are provided.
Dining
The hotel operates three restaurants, including the Michelin-starred Alpine Gourmet Prato Borni. Breakfast is served in a dining room with live piano music. The Lussi restaurant and a bar with live singers are also available.
Wellness & Spa
The spa uses Matterhorn Swiss Mineral Cosmetics for treatments. Facilities include a heated indoor pool, sauna, steam room, and hammam. Fitness/spa locker rooms and a fitness center are on site.
Location & Activities
The hotel is six minutes from Zermatt Railway Station and less than one kilometer from the Matterhorn. Skiers have access to the Peak Pass covering popular skiing areas. Hiking, cycling, and a nearby golf course are available year-round.
Services & Amenities
The hotel provides a horse-drawn carriage transfer from the station upon arrival. A concierge service coordinates ski rentals, dinner reservations, and logistics. Pet baskets and bowls are available for dogs, and a 24-hour front desk operates daily.
Highlights
Location: 6 min from railway station, near Matterhorn
Wellness: Spa with Matterhorn Swiss Mineral Cosmetics
Service: Horse-drawn carriage arrivals
Family: Babysitting and indoor play area
Must-do experiences
Take a cable car to Klein Matterhorn for stunning views.
Enjoy Raclette at Restaurant Schäferstube for local flavor.
Visit the Matterhorn Museum for Zermatt's rich history.
Hike the Sunnegga Paradise trail for breathtaking landscapes.
Explore the local market for artisan cheeses and chocolates.
Select your room type
Grand Hotel Zermatterhof offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Deluxe
2 persons
30 sq. feet
2 Single beds
Bathtub
Heating
room details
Superior Double Room
2 persons
39 sq. feet
2 Single beds
Bathtub
Heating
room details
Junior Suite
2 persons
45 sq. feet
2 Single beds
Balcony
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Choose dates to see prices
Check-in/ Check-out
Facilities
Grand Hotel Zermatterhof offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.5/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Guest Parking
No parking available.
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Treatment room
Body wraps
Massage
Pool with view
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Grand Hotel Zermatterhof Location
Bahnhofstrasse 55, Zermatt, 3920,
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
2 minutes' walk
A local museum showcasing the history of Zermatt and mountaineering, with engaging exhibits and free admission days.
Mountaineer's Cemetery
2 minutes' walk
A unique cemetery honoring mountaineers who perished in the Alps, featuring beautiful monuments and a serene atmosphere.
Gorner Gorge
5 minutes' drive
A stunning natural gorge with impressive rock formations and walking paths, perfect for a scenic outdoor experience.
Forest Fun-Park Zermatt
17 minutes' walk
An exciting adventure park with zip lines and obstacle courses, ideal for families and thrill-seekers of all ages.
Hiking to Sunnegga
30 minutes' walk
Scenic hiking trail to Sunnegga with incredible views of the Matterhorn. Perfect for outdoor enthusiasts and accessible year-round.
Spa Day at the Hotel
0 minutes' walk
Relaxing spa services at the hotel including massages and wellness treatments. Ideal for guests seeking tranquility.
saycheese
1 minute' walk
A casual dining spot specializing in Swiss cheese dishes. Cozy atmosphere with a focus on local ingredients.
Alpine Gourmet Prato Borni
2 minutes' walk
Fine dining with a mountain view, offering gourmet local cuisine. Reservations recommended for an exquisite experience.
Edward's Bar-Cafe
1 minute' walk
A lively bar with a relaxed vibe featuring live music events and a great selection of drinks, perfect for unwinding.
Nightlife at Pfarrkirche St. Mauritius
5 minutes' walk
Cultural events and concerts held at this historic church, offering unique experiences for all ages throughout the year.
Getting around
City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 8 min · 2000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66
Reviews and Ratings
Feedback about Grand Hotel Zermatterhof from previous guests about their experience.
Review score
Based on 181 verified reviews
9.4 /10
Perfect
94 %
Recommend
Breakfast
9.9/10
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.5/10
Free Wi-Fi
10.0/10
Location
9.9/10
Paid Wi-Fi
10.0/10
Staff
9.6/10
Value for money
8.7/10
Pros
Fine room views
Quality dining experiences
Luxurious spa offerings
Well-appointed rooms
Cons
Loud church bells
Slow breakfast service
Outdated room decor
Guest reviews
based on 273 reviews
9.4/10
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Questions of the users
About Grand Hotel Zermatterhof
Is there an outdoor heated pool available during the winter months?
22 January 2024
The hotel features a lovely indoor whirlpool, but there isn't an outdoor heated pool for winter use.
Are accessible rooms available for guests with mobility needs?
15 March 2024
Yes, accessible rooms are available for guests requiring special accommodations.
What room options are suitable for a family of four with young children?
10 April 2024
Connecting rooms are a great option for accommodating two adults and two children. Contact the reservations team for details.
Are the on-site restaurant and spa currently open for guests?
11 February 2024
Yes, both the restaurant and spa are open for hotel guests to enjoy.
Can a baby cot be provided in the room for a one-year-old child?
30 May 2024
Most rooms can accommodate a baby cot for a one-year-old, except for single occupancy rooms.
Do the hotel rooms come with air conditioning?
21 June 2024
The majority of hotels in Zermatt typically do not have air conditioning due to cooler night temperatures.
Is there a ski school that can be explored nearby?
20 December 2024
Yes, there are several ski schools in Zermatt, and the concierge can assist in making reservations.
What is the parking situation for guests traveling by car?
9 August 2024
Cars cannot be parked in Zermatt since it is a car-free village. Parking is available in Täsch, and there is a shuttle train to Zermatt every 20 minutes.
Are pets allowed in the hotel and what are the associated costs?
14 September 2024
Pets are welcomed for a supplementary fee of CHF 35 per night.
Is there an option to enjoy breakfast during the stay?
5 October 2024
Breakfast options may be available; it's best to check the list of amenities when selecting dates for booking.